Social Media Rules

We use social media to keep the community informed of news and events regarding the Delburn Wind Farm. Your feedback, questions and comment are welcome.

Monitoring

The Facebook page is monitored during business hours of 9.00 am to 5.00 pm, Monday to Friday (excluding public holidays). We aim to respond to general posts within 2 days. If posts relate to personal or complex issues, we will request to communicate offline with the person making the post. If you have an urgent enquiry, please call 1800 676 428.

Social Media Etiquette

To ensure our social media accounts are useful and engaging for residents and stakeholders, please respect the following guidelines:

Do:

• Give us your feedback, questions and comments
• Stay on topic
• Remember social media is a public forum and comments are searchable
• Treat individuals and organisations with respect
• Read relevant material before posting
• Send a personal message to us if you have a query and do not want to share it in an online forum.
  
  

By interacting with this page, you agree to not post any of the following:

• Comments that are obscene, hurtful, abusive, threatening or contain indecent language or images
• Comments that are defamatory. It is acceptable to voice legitimate concerns or grievances but not acceptable to badmouth or engage in abuse of a person or organisation
• Material that advocates or discusses illegal activity with the intent to commit a crime. Comments will be reported to Victoria Police
• Share comments that promote or foster discrimination on the basis of race, gender, religion, age, nationality, sexuality or disability
• Comments that violate another individual’s privacy or breach copyright laws
• Comments that are considered spam with repeated posts. Please allow equal opportunity for all of the community to engage with this Facebook page
• Comments that are overtly political
• Comments that are a direct advertisement for a business or a commercial operation
• Post yours or others personal details as a public post.
  
  

Posts which ignore these guidelines will be removed and continual breaches will be reported. If you are unhappy about anything you see on our page, please contact us.

Admin Rights

• Admin reserve the right to remove posts, comments and block trolling individuals
• Bullying of any kind isn’t permitted. Degrading and harassing comments will be removed and reported
• Viral misinformation, content and individuals that repeatedly spread misinformation or act as trolls will be blocked
• As per the Facebook community standards, fake accounts, fraudulent and mischievous behaviour will be reported and blocked.