{"id":1714,"date":"2023-02-26T08:47:40","date_gmt":"2023-02-26T08:47:40","guid":{"rendered":"https:\/\/delburnwindfarm.au\/prod\/?page_id=1714"},"modified":"2026-02-24T12:50:03","modified_gmt":"2026-02-24T01:50:03","slug":"complaints","status":"publish","type":"page","link":"https:\/\/delburnwindfarm.au\/prod\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"<h3>Complaints Process<\/h3>\n<p>The Delburn Wind Farm will record, evaluate, investigate and mitigate complaints as required. A complaints evaluation and response plan has been developed, in accordance with the relevant standards and recommendations from the National Energy Infrastructure Commissioner.\u00a0<\/p>\n<p>For further information please view our\u00a0<a href=\"https:\/\/delburnwindfarm.au\/prod\/wp-content\/uploads\/2025\/11\/DWF-CE-PLA-003-Complaint-Investigation-and-Response-Plan-Nov-2025.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Complaint Investigation and Response Plan<\/strong><\/a>\u00a0and\u00a0<a href=\"https:\/\/delburnwindfarm.au\/prod\/wp-content\/uploads\/2025\/11\/Complaint-Evaluation-and-Response-Procedure-Nov-2025.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Complaint Evaluation and Response Procedure<\/strong><\/a>.<\/p>\n<p>The Delburn Wind Farm intends to:\u00a0<\/p>\n<ul>\n<li>promptly acknowledge complaints from members of the public and keep the complainant informed of progress, findings and outcomes<\/li>\n<li>deal with the complaint constructively and in a transparent and co-operative manner<\/li>\n<li>keep accurate records of the investigation process and communications with both the person making the complaint and any regulatory body that may require notification<\/li>\n<li>maintain positive relationships and encourage constructive, two-way communication with the community and external parties.<\/li>\n<\/ul>\n<h4>Submitting a Complaint<\/h4>\n<p>If you wish to make a formal complaint, please complete the <a href=\"https:\/\/delburnwindfarm.au\/complaints\/#online-complaints-form\"><strong>online complaints form<\/strong><\/a>. Alternatively, you can <a href=\"https:\/\/delburnwindfarm.au\/prod\/wp-content\/uploads\/2025\/11\/Delburn-Wind-Farm-Complaint-Form-Fillable-Attachment-4.docx\" target=\"_blank\" rel=\"noopener\"><strong>download a copy<\/strong><\/a> of the complaint form and email (<a href=\"mailto:contactus@delburnwindfarm.com.au\">contactus@delburnwindfarm.com.au<\/a>) or send it into the office (66 Ridgway, Mirboo North VIC 38710).\u00a0<\/p>\n<p>You can also call us via our free call number on <a href=\"tel:+611800676428\">1800 676 428<\/a> or visit us at <a href=\"https:\/\/goo.gl\/maps\/JJt4j6wRMXZmHfj67\" target=\"_blank\" rel=\"noopener\">66 Ridgway, Mirboo North<\/a>.\u00a0<\/p>\n<p>We will be in touch within two business days of receiving your complaint to discuss the next steps. When completing the Complaint Form, please ensure you include as much detail as possible about your issue.<\/p>\n<h4>Useful Info<\/h4>\n<ul>\n<li>\n\t\t\t\t\t Complaint Investigation &amp; Response Plan<br \/>\n\t\t\t\t\t\t\t\t\t<a aria-label=\"Complaint Investigation &amp; Response Plan\" href=\"https:\/\/delburnwindfarm.au\/prod\/wp-content\/uploads\/2025\/11\/DWF-CE-PLA-003-Complaint-Investigation-and-Response-Plan-Nov-2025.pdf\" target=\"_blank\"><br \/>\n\t\t\t\t\t\tComplaint Investigation &amp; Response Plan<br \/>\n\t\t\t\t\t<\/a>\n\t\t\t<\/li>\n<li>\n\t\t\t\t\t Complaints Procedure<br \/>\n\t\t\t\t\t\t\t\t\t<a aria-label=\"Complaints Procedure\" href=\"https:\/\/delburnwindfarm.au\/prod\/wp-content\/uploads\/2025\/11\/Complaint-Evaluation-and-Response-Procedure-Nov-2025.pdf\" target=\"_blank\"><br \/>\n\t\t\t\t\t\tComplaints Procedure<br \/>\n\t\t\t\t\t<\/a>\n\t\t\t<\/li>\n<li>\n\t\t\t\t\t Online Complaints Form<br \/>\n\t\t\t\t\t\t\t\t\t<a aria-label=\"Online Complaints Form\" href=\"https:\/\/delburnwindfarm.au\/complaints\/#online-complaints-form\"><br \/>\n\t\t\t\t\t\tOnline Complaints Form<br \/>\n\t\t\t\t\t<\/a>\n\t\t\t<\/li>\n<li>\n\t\t\t\t\t Download Complaints Form<br \/>\n\t\t\t\t\t\t\t\t\t<a aria-label=\"Download Complaints Form\" href=\"https:\/\/delburnwindfarm.au\/prod\/wp-content\/uploads\/2025\/11\/Delburn-Wind-Farm-Complaint-Form-Fillable-Attachment-4.docx\" target=\"_blank\"><br \/>\n\t\t\t\t\t\tDownload Complaints Form<br \/>\n\t\t\t\t\t<\/a>\n\t\t\t<\/li>\n<\/ul>\n<h3>\n\t\t\t\t\t\tQuestions?\t\t\t\t\t<\/h3>\n<p>\t\t\t\t\t\tContact our team if you have any questions about our complaints process.<br \/>\n\t\t\t\t\t<a href=\"https:\/\/delburnwindfarm.au\/contact\/\"><br \/>\n\t\t\t\t\t\tContact Us\t\t\t\t\t<\/a><\/p>\n<h2>Online Complaints Form<\/h2>\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 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assistance in lodging a complaint or to learn more about the complaint investigation process, please visit email contactus@delburnwindfarm.com.au or contact the Community Engagement Manager on 1800 676 428.<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_1'  action='\/prod\/wp-json\/wp\/v2\/pages\/1714' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_above description_below validation_below'><div id=\"field_1_33\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_above gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_33'>Facebook<\/label><div class='ginput_container'><input name='input_33' id='input_1_33' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_1_33'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_1_15\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_above gfield--has-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><h3 class=\"gsection_title\">Next Steps: Sync an Email Add-On<\/h3><div class='gsection_description' id='gfield_description_1_15'>To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page (https:\/\/www.gravityforms.com\/the-8-best-email-plugins-for-wordpress-in-2020\/). Important: Delete this tip before you publish the form.<\/div><\/div><div id=\"field_1_7\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">About You<\/h3><\/div><fieldset id=\"field_1_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Your Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_1_1'>\n                            \n                            <span id='input_1_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <label for='input_1_1_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                    <input type='text' name='input_1.3' id='input_1_1_3' value=''   aria-required='true'    autocomplete=\"given-name\" \/>\n                                                <\/span>\n                            \n                            <span id='input_1_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                            <label for='input_1_1_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                            <input type='text' name='input_1.6' id='input_1_1_6' value=''   aria-required='true'    autocomplete=\"family-name\" \/>\n                                                        <\/span>\n                            \n                        <\/div><\/fieldset><fieldset id=\"field_1_4\" class=\"gfield gfield--type-address gfield--input-type-address field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Your Address<\/legend>    \n                    <div class='ginput_complex ginput_container has_street has_city has_state has_zip ginput_container_address gform-grid-row' id='input_1_4' >\n                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_1_4_1_container' >\n                                        <label for='input_1_4_1' id='input_1_4_1_label' class='gform-field-label gform-field-label--type-sub '>Street Address<\/label>\n                                        <input type='text' name='input_4.1' id='input_1_4_1' value=''    aria-required='false'   autocomplete=\"address-line1\" \/>\n                                   <\/span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_1_4_3_container' >\n                                    <label for='input_1_4_3' id='input_1_4_3_label' class='gform-field-label gform-field-label--type-sub '>City<\/label>\n                                    <input type='text' name='input_4.3' id='input_1_4_3' value=''    aria-required='false'   autocomplete=\"address-level2\" \/>\n                                 <\/span><span class='ginput_right address_state ginput_address_state gform-grid-col' id='input_1_4_4_container' >\n                                        <label for='input_1_4_4' id='input_1_4_4_label' class='gform-field-label gform-field-label--type-sub '>State \/ Province \/ Region<\/label>\n                                        <input type='text' name='input_4.4' id='input_1_4_4' value=''      aria-required='false'   autocomplete=\"address-level1\" \/>\n                                      <\/span><span class='ginput_left address_zip ginput_address_zip gform-grid-col' id='input_1_4_5_container' >\n                                    <label for='input_1_4_5' id='input_1_4_5_label' class='gform-field-label gform-field-label--type-sub '>ZIP \/ Postal Code<\/label>\n                                    <input type='text' name='input_4.5' id='input_1_4_5' value=''    aria-required='false'   autocomplete=\"postal-code\" \/>\n                                <\/span><input type='hidden' class='gform_hidden' name='input_4.6' id='input_1_4_6' value='Australia' \/>\n                    <div class='gf_clear gf_clear_complex'><\/div>\n                <\/div><\/fieldset><div id=\"field_1_5\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_5'>Your Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_5' id='input_1_5' type='tel' value='' class='medium'   aria-required=\"true\" aria-invalid=\"false\"  autocomplete=\"tel\" \/><\/div><\/div><fieldset id=\"field_1_2\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Your Email Address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container_email gform-grid-row' id='input_1_2_container'>\n                                <span id='input_1_2_1_container' class='ginput_left gform-grid-col gform-grid-col--size-auto'>\n                                    <label for='input_1_2' class='gform-field-label gform-field-label--type-sub '>Email Address<\/label>\n                                    <input class='' type='email' name='input_2' id='input_1_2' value=''    aria-required=\"true\" aria-invalid=\"false\"  autocomplete=\"email\"\/>\n                                <\/span>\n                                <span id='input_1_2_2_container' class='ginput_right gform-grid-col gform-grid-col--size-auto'>\n                                    <label for='input_1_2_2' class='gform-field-label gform-field-label--type-sub '>Confirm Email Address<\/label>\n                                    <input class='' type='email' name='input_2_2' id='input_1_2_2' value=''    aria-required=\"true\" aria-invalid=\"false\"  autocomplete=\"email\"\/>\n                                <\/span>\n                                <div class='gf_clear gf_clear_complex'><\/div>\n                            <\/div><\/fieldset><fieldset id=\"field_1_28\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Preferred Method of Contact<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_1_28'>\n\t\t\t<div class='gchoice gchoice_1_28_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_28' type='radio' value='Telephone'  id='choice_1_28_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_28_0' id='label_1_28_0' class='gform-field-label gform-field-label--type-inline'>Telephone<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_1_28_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_28' type='radio' value='Email'  id='choice_1_28_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_28_1' id='label_1_28_1' class='gform-field-label gform-field-label--type-inline'>Email<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_1_29\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Do you require special assistance to submit a complaint or ask questions?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_1_29'>\n\t\t\t<div class='gchoice gchoice_1_29_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_29' type='radio' value='Yes'  id='choice_1_29_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_29_0' id='label_1_29_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_1_29_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_29' type='radio' value='No'  id='choice_1_29_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_29_1' id='label_1_29_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_1_30\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_30'>Have you made a complaint in relation to this concern previously? If so, please provide the reference number below :<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_30' id='input_1_30' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_10\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Complaint Description<\/h3><\/div><div id=\"field_1_16\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_16'>Applicable property reference (if known)<\/label><div class='ginput_container ginput_container_text'><input name='input_16' id='input_1_16' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_3\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_above gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>What is the nature of the complaint? Please describe your concern as specifically as possible.<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_3' id='input_1_3' class='textarea medium'  aria-describedby=\"gfield_description_1_3\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_1_3'> <\/div><\/div><div id=\"field_1_17\" class=\"gfield gfield--type-date gfield--input-type-date gfield--input-type-datepicker gfield--datepicker-no-icon gfield--width-full field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_17'>Date of concern<\/label><div class='ginput_container ginput_container_date'>\n                            <input name='input_17' id='input_1_17' type='text' value='' class='datepicker gform-datepicker dmy datepicker_no_icon gdatepicker-no-icon'   placeholder='dd\/mm\/yyyy' aria-describedby=\"input_1_17_date_format\" aria-invalid=\"false\" \/>\n                            <span id='input_1_17_date_format' class='screen-reader-text'>DD slash MM slash YYYY<\/span>\n                        <\/div>\n                        <input type='hidden' id='gforms_calendar_icon_input_1_17' class='gform_hidden' value='https:\/\/delburnwindfarm.au\/prod\/wp-content\/plugins\/gravityforms\/images\/datepicker\/datepicker.svg'\/><\/div><fieldset id=\"field_1_18\" class=\"gfield gfield--type-time gfield--input-type-time gfield--width-full field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Time of concern<\/legend><div class=\"ginput_container ginput_complex gform-grid-row\">\n                        <div class='gfield_time_hour ginput_container ginput_container_time gform-grid-col' id='input_1_18'>\n                            <label class='gform-field-label gform-field-label--type-sub hour_label screen-reader-text' for='input_1_18_1'>Hours<\/label>\n                            <input type='number' name='input_18[]' id='input_1_18_1' value=''  min='0' max='12' step='1'  placeholder='HH' aria-required='false'   \/> \n                        <\/div>\n                        <div class=\"below hour_minute_colon gform-grid-col\">:<\/div>\n                        <div class='gfield_time_minute ginput_container ginput_container_time gform-grid-col'>\n                            <label class='gform-field-label gform-field-label--type-sub minute_label screen-reader-text' for='input_1_18_2'>Minutes<\/label>\n                            <input type='number' name='input_18[]' id='input_1_18_2' value=''  min='0' max='59' step='1'  placeholder='MM' aria-required='false'  \/>\n                        <\/div>\n                        <div class='gfield_time_ampm ginput_container ginput_container_time below gform-grid-col' >\n                                \n                                <select name='input_18[]' id='input_1_18_3'  >\n                                    <option value='am' >AM<\/option>\n                                    <option value='pm' >PM<\/option>\n                                <\/select> \n                                <label class='gform-field-label gform-field-label--type-sub am_pm_label screen-reader-text' for='input_1_18_3'>AM\/PM<\/label>                                \n                           <\/div>\n                    <\/div><\/fieldset><div id=\"field_1_19\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_19'>Prevailing weather or other conditions at the time of the concern:<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_19' id='input_1_19' class='textarea large'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_1_22\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Does your concern relate to noise?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_1_22'>\n\t\t\t<div class='gchoice gchoice_1_22_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_22' type='radio' value='YES'  id='choice_1_22_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_22_0' id='label_1_22_0' class='gform-field-label gform-field-label--type-inline'>YES<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_1_22_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_22' type='radio' value='NO'  id='choice_1_22_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_22_1' id='label_1_22_1' class='gform-field-label gform-field-label--type-inline'>NO<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_1_23\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_23'>How loud is the noise?<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_23' id='input_1_23' class='textarea large'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_1_24\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_24'>Please describe what the noise sounds like:<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_24' id='input_1_24' class='textarea large'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_1_25\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_25'>Can you hear the noise at different wind speeds or in different weather conditions?<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_25' id='input_1_25' class='textarea large'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_1_26\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_26'>Can you hear the noise outside or inside the dwelling or both?<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_26' id='input_1_26' class='textarea large'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_1_27\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_above gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_27'>Have you made any previous complaints about noise to the Delburn Wind Farm?<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_27' id='input_1_27' class='textarea large'  aria-describedby=\"gfield_description_1_27\"    aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_1_27'>You may be required to keep a Noise Complaint Diary Form for two weeks to monitor noise and weather conditions. Delburn Wind Farm will provide this diary form with you.   <\/div><\/div><div id=\"field_1_32\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_32'>Please advise any specific action you would like the wind farm to take to resolve this complaint:<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_32' id='input_1_32' class='textarea large'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_1' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Submit'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_1' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_1' id='gform_theme_1' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_1' id='gform_style_settings_1' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_1' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='1' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='AUD' value='scOkgFO8PBCCmIh+xIXMo9\/j0zRUngii+gE+EKwQWSkKS1U39rqAypGXtm2ze74d8HauQoi+jWSj9dgHLAoPEVNHecZ27lR4zTYdVflmi7l2pLw=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_1' value='WyJ7XCIyOFwiOltcImU1ZmI0ZThkMWY0ZWY1ZjM5ODI5YzIzMWQ1ZTg1Njk1XCIsXCJiOGY4MjZhMTZhNDgwZDk1NGM5Y2IzMTBlZTc0ZGFlOVwiXSxcIjI5XCI6W1wiMzIzMjcwMmVhY2QzOWFhNTdmNGU5NTAwN2Q0M2YyNjdcIixcIjU2ZDdiYjY4MWY4MzYzMTQzNjZlMTRmM2ZjMzkxZGVkXCJdLFwiMjJcIjpbXCI2NzNkODAzZGM1Nzc2MzVmZTQxZGJhMzkxNGI5ZWM3ZlwiLFwiNDcyMjcwMTgxOTM3Y2Y3YzA4M2FhMWViMmEzZGNkZDNcIl19IiwiZDU5MmRiNGYzOTEwYzMzZTMyNzg5ODY2YTc2ZWU0OGIiXQ==' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_1' id='gform_target_page_number_1' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div><script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 1, 'https:\/\/delburnwindfarm.au\/prod\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false );jQuery('#gform_ajax_frame_1').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_1');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_1').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! 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A complaints evaluation and response plan has been developed, in accordance with the relevant standards and recommendations from the National Energy Infrastructure Commissioner.\u00a0 For further information please view our\u00a0Complaint Investigation and Response Plan\u00a0and\u00a0Complaint Evaluation and Response Procedure. The Delburn Wind [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":5025,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1714","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/delburnwindfarm.au\/prod\/wp-json\/wp\/v2\/pages\/1714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/delburnwindfarm.au\/prod\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/delburnwindfarm.au\/prod\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/delburnwindfarm.au\/prod\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/delburnwindfarm.au\/prod\/wp-json\/wp\/v2\/comments?post=1714"}],"version-history":[{"count":0,"href":"https:\/\/delburnwindfarm.au\/prod\/wp-json\/wp\/v2\/pages\/1714\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/delburnwindfarm.au\/prod\/wp-json\/wp\/v2\/media\/5025"}],"wp:attachment":[{"href":"https:\/\/delburnwindfarm.au\/prod\/wp-json\/wp\/v2\/media?parent=1714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}